The buyer’s checklist
Before you sign with any search firm, you need four answers.
What it costs and what the fee is calculated on. How long it actually takes. What happens if the placement does not hold. And who does the work after the pitch meeting.
Not seeing your question?
Fifteen confidential minutes, and you leave with clarity either way.
Cost and guarantee
What does an HR executive search cost?
Executive HR searches run 30% or 35% of the placed leader’s first-year total cash compensation, meaning base salary plus target annual bonus. Thirty percent on Engaged Search, thirty-five on Classic Retained Premium.
Contingency at 25% is a different product for different seats. HR Director, HR Manager, and specialized roles fit it well. CHRO and VP HR searches do not run on contingency here.
See the full pricing structureWhat exactly is the percentage calculated on?
First-year total cash compensation, defined as base salary plus target annual bonus. Equity and long-term incentive, sign-on bonuses, relocation, benefits, and allowances are all excluded.
The fee does not true up in either direction. If your leader overperforms and earns above target, the fee does not move. If the year comes in under target, it does not move either.
Read the fee basis in fullDo you have a guarantee?
Yes, matched to your engagement level. A 60-day replacement on contingency, 6 months on Engaged Search, and a full 365-day replacement on Classic Retained Premium.
If the placed leader departs inside your window, the entire search re-runs at no additional professional fee. That is a replacement search, not a credit toward some future placement.
Read every guarantee in plain languageDo you work on contingency?
Yes, on HR Director, HR Manager, and specialized seats. Those roles have real depth in the active market, and a 25% contingency search serves them well.
CHRO and VP HR searches run on Engaged Search or Classic Retained Premium, never contingency. The leaders those seats require are running functions that depend on them right now, and nobody reaches that person on a speculative basis. A contingency firm cannot afford to spend six weeks on a search it might not get paid for, so it sends you the people who were already available. That is the entire reason the models are priced differently.
Compare all engagement modelsProcess and timeline
How long does it take to hire a CHRO?
4 to 6 months to offer acceptance, plus 60 to 90 days of notice. Six to nine months to day one, stated honestly rather than optimistically. The first interview-ready slate lands far sooner than that.
See the full timeline breakdownHow many candidates will I actually see, and when?
That number and that date go in the agreement before any work begins. Three to five interview-ready finalists is the honest range for a senior HR seat, with the delivery date agreed together rather than assumed.
A committed slate is a contract term here, not a marketing promise. Your side of the agreement is precise to the dollar, so this side of it should be equally precise.
See how the slate is builtWhere do you find candidates?
By finding people who are not looking. Passive HR leaders surface through market mapping, professional networks, and relationship-based outreach built over twenty-five years.
The whole market gets reviewed for your seat, whether that pool holds a thousand people or the fifty who have actually done the job. And the review does not stop once a slate goes out. New profiles keep coming under consideration in real time, so what you see is the best available now rather than the best available in week one.
See the six-step methodCan you replace an incumbent confidentially?
Yes, and confidential replacement is among the most common engagements run here. Private channels, trusted introductions, and zero signal to the market until you decide otherwise.
Your role never gets posted. Candidate names release only after a signed fee agreement, and nobody gets sourced from inside your own building.
See how a confidential search runsWhat happens if the search stalls?
Searches stall for real reasons. Compensation set below the market, requirements that shift in month two, decisions that take three weeks each.
You get told plainly, with the diagnosis and the specific change required, including when the problem sits on your side. Delivering that message early is most of the value in a search partner.
Who does the work
Who runs my search day to day?
Zach Nold. The person on your first call is the person on the phone with candidates, evaluating them, and presenting your shortlist in month three.
No junior associate inherits the work after the sale. That is the entire structural argument for a boutique, and it only counts if the name never changes.
About Crucial HireHow long do your placements stay?
4 to 10 or more years, with several placements well past a decade and multiple leaders since promoted to CHRO and Chief People Officer.
Time to fill is easy to produce and easy to regret. Any firm can fill a seat quickly when nobody is measuring month eighteen. Tenure is the number that tells you whether the search was any good.
See the case studiesScope and coverage
What HR roles do you place?
CHRO, Chief People Officer, VP HR, HR Director, and specialized HR leadership: Total Rewards, Talent Acquisition, HRIS, Organizational Development, Talent Management, Learning and Development, Labor Relations, Employee Relations, Compensation, Benefits, and HR Business Partners.
Explore every HR disciplineDo you place contract and interim HR leaders?
Yes. Contract and interim engagements bill weekly, and the interim leader works directly for you rather than reporting through an agency.
Interim leadership exists to take the pressure off your permanent search, so the hire never gets made under duress. Most of these engagements convert to permanent placements.
See how contract and interim worksDo you work outside Chicago?
Yes. Headquartered in Chicago, serving clients nationally, with a deep Midwest presence across Illinois, Wisconsin, Indiana, Michigan, Minnesota, Ohio, Missouri, and Tennessee.
The question this page cannot answer is yours.
Every search has a wrinkle no FAQ covers. Fifteen confidential minutes handles yours, and you leave with clarity either way.
Schedule a Confidential Consultation Or email Zach directlyZach Nold, Chief Talent Officer, Crucial Hire. 1165 N Clark Street, Chicago. 312-612-1981